Question 1

RECEPTION & CONCIERGE SERVICES

Accepted Answer

Our 24/7 front desk personnel are willing and ready to meet your needs and provide solutions for any additional requests you may have. Including but not limited to:   *Personalised wake up calls : Need a hand waking up on time? We can arrange for your own personal alarm at your pre-specified time in the form of a phone call.   *Transportation : Taxi reservations and airport transfers   *Room Reservations: Preferences or future bookings   *Excursions and Tours : Reservations   *Tailored Receptions : Flowers, Bottle of Champagne or Wine, Chocolates, Macarons, Candy, Fruit basket, Birthday cake.

Question 2

RESTAURANT SERVICES

Accepted Answer

The restaurant caters for all your culinary needs with our in house and restaurant menus.  Personal requests are more than welcome to help us meet your expectations for your prefered palette. Some of the services offered include but are not limited to:   * Breakfast in bed  : Enjoy our delicious breakfast in the privacy of your own room! Breakfast will be served at the desired time (starting from 6:45am).   * Personalised Menus (at a fee): Design your own culinary experience with our chef.   * Breakfast, Lunch & Dinner Buffets : Depending on the board type, Bed and Breakfast, Half Board or Full Board, guests will have access to healthy meals at the specified meal times.   * A la Carte : A la carte meals from the Restaurant Menu wll apply to all our inhouse guests except for prior arrangements with conferencing, seminars or events.

Question 3

INTERNET ACCESS

Accepted Answer

WI-fi is FREE for all In-house guests and conference clients.   Kindly inquire at the Front desk if you require internet services as a Visitor.

Question 4

HOUSEKEEPING

Accepted Answer

Our housekeeping team tends to your room, its amenities and any other request you may have including but not limited to :   * Baby Cots   * Bottled water   * Bathroom amenities   * Tea station maintenance.

Question 5

IT SERVICES

Accepted Answer

The Hotel has a business centre with two desktops for hire at your convenience, along with these come services such as:   * Photocopying   * Printing   * Scanning   * Laptop hire is also available at the front desk

Question 6

LAUNDRY

Accepted Answer

The Hotel has a fully functional industrial Laundry set up which caters for both internal/ inhouse guests and external or outsourced requests.   The main Laundry services offered include :   * Dry Cleaning   * Laundry wash &   * Pressing   Contractual Laundering for institutions is also available through the Hotel management, contact our front desk for more information.

Question 7

SWIMMING

Accepted Answer

Our Swimming pool is Free for use for In-house guests only.   For walk in guests, our swimming rates  and ticketing are available at the Front desk.

Question 8

GUESTS WITH REDUCED MOBILITY

Accepted Answer

There are 4 rooms that accomodate reduced mobility guests on the 1st, 2nd and 4th floors.   For any queries or more personalised requests, our front desk staff will be more than willing to assisst.

SERVICES

Our entire team is here to advise and help you organize your stay. For all personalized requests, we're listening! Feel free to contact us. We will be more than happy to assist you. Here is a list of services we provide:

CONTACT US

SERVICES

​

Our entire team is here to advise and help you organize your stay. For all personalized requests, we're listening! Feel free to contact us. We will be more than happy to assist you. Here is a list of services we provide: